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UK IT Departments Compromised by Lack of Capacity

Posted: 09 Mar 2012 04:36 AM PST

MTI, the specialist cloud infrastructure consultancy and integrator has found that 44% of IT professionals working in the UK feel that their team has not been given the capacity to accommodate increased demands placed on them, with only 11% able to say that they are fully resourced. The survey, which canvassed the opinions of over 100 IT professionals from around the UK found that reduction of capex budgets (49%), increasing volumes of data (48%) and demand for new technologies, such as cloud (43%), were among the biggest challenges that IT departments are tackling. The strain on British IT departments is further illustrated by the fact that meeting these increased demands is "significantly eating into the working week" for 50% of respondents, with a further 16% stating that the situation is either "catastrophic" or "overwhelming" and 15% struggling to make ends meet. The result of this is that 41% admit to having to significantly compromise or struggle to provide the service required. 27% feel that adding extra resource to IT departments would allow them to become a strategic tool to make their businesses more competitive, with 53% claiming that customer service would be improved. Richard Flanders, Marketing Director at MTI said: [...]